One WhatsApp network for every branch
Give every branch the same service, keep the customer inside your group, and see how the whole network is doing.
Every branch, one group
Each branch has its own QR code, orders and team. Customers are linked to the branch they choose, and can switch by scanning another branch’s code.
- Branch QR codes for counters and posters
- Group admins and pharmacists, each seeing what they need
- A customer’s recent orders across every branch of your group, on each new order
- Analytics across branches
Sister-branch stock and a central warehouse
When one branch is out of an item, the customer does not have to go elsewhere.
- Sister-branch stock: the customer can order the item from a branch that has it
- An optional central warehouse for everyday products: collect at a branch that has everything, or delivery through head office
- Customers pay on collection or delivery. PharmaConnect never takes payment
- Anything with a medicine or prescription always goes to the customer’s own branch
Example conversation
Group-wide settings
Set how the assistant sells everyday products across the whole group. Medicines and safety replies are never affected.
- Preferred brands shown first, hidden brands never suggested
- Sale prices shown as was and now
- Friendly or professional tone
- Greeting customers by the branch name or the group name
- Your own dedicated WhatsApp number, as an add-on
Connected to how you work
PharmaConnect fits around the systems you already use.
- Stock updates from a file, or automatically from your system
- API connections with inventory, delivery and payment systems on Enterprise
- Delivery and payments stay with your existing providers
Integrations are subject to the third-party provider’s API capabilities.
A planned rollout, not a switch you flip
Groups need their catalogue, prices, stock connection and skin care product details in place before launch. We plan the rollout with your team, branch by branch, and agree the timeline together.
See PharmaConnect working for your pharmacy
Book a 20 minute demo, or try it yourself on WhatsApp.
Message our team +44 7366 44 11 11